1300 436 569

FIX YOUR CREDIT SCORE & GET FINANCE APPROVED.

Credit Fix Solutions is a leading Australian credit repair company. We can remove bad marks from your report & improve credit score so you can buy a home, get a new car or go on holiday.
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BX Awards Winner Credit Repair
Credit Repair

100% Licensed Credit Repair Services

Fix your credit & improve your credit score Australia-wide

Honest & Fair Credit Repair Services

Since 2013, we have offered genuine honest & fair credit repair services Australia wide. We can work on removing unfair defaults, court actions, enquiries and repayment history information.

In most cases we can remove unfair listings in around 4 to 8 weeks, and we keep you updated every step of the way with weekly email updates.

If you fill in the contact form above, you will get a copy of our credit reporting guide (eBook) so you can start your journey on learning about and improving your credit report and score.

Then, if you like, you can email us your credit report for a free assessment over the phone / via email. Our friendly consultants all work together in our Sydney office under the guidance of our CEO, Victoria Coster.

Our CEO, Victoria Coster, has 20 years experience in the credit, finance and legal industries and personally looks after all our clients’ disputes with credit providers.

We look forward to helping you and your family with your credit reports and building a brighter financial future.

Z

Debt Management Firms / NEW licence requirements

Per ASIC’s media release dated 5th May 2021, firms offering debt management services require credit licence to operate.

As of 10th September 2021 we are OFFICIALLY an Australian Credit Licence holder (ACL Licence No: 531433) to offer debt management services (please note we ONLY offer credit repair services).

OUR COMPANY: Chelsea Planning & Consulting Pty Ltd T/As Credit Fix Solutions

We are also now a member of AFCA as per ASIC’s requirements, AFCA member # 82962.

The whole team is SUPER PROUD that we are a licenced credit repair firm and happy to assist with all your credit reporting education and any credit repair needs!!

We will update consumers regularly in this section.

You can check ASIC’s updates here

3 credit repair testimonials from our current referral partners (finance brokers)

I have utilized the services of Credit Fix Solutions for over 2 years now for at least a dozen of my clients attempting to get into the property market in Queensland. In each instance the clients have had impairment of some sort with their credit reports, and without the services of Credit Fix, I believe they would have never been able to repair their credit reports and obtain finance for their properties. Without them and their services the dozen clients they have helped of mine would not be in their own homes and in most cases, would still be struggling to clear their credit reports.
Scott

Mortgage Broker

Thanks Victoria & Team, We are now preparing Rodney’s refinance application which will save him thousands of dollars per year in interest at the lower rate. We couldn’t have done this without your help!
Luke

Mortgage Broker

The team at Credit Fix Solutions are very efficient with great knowledge and negotiation skills. I am confident with using Credit Fix Solutions out of many other credit repair companies for their professional attitude and determination to resolve my clients’ credit issues. As a finance broker I feel confident to refer my business to Credit Fix Solutions who act promptly, professionally and just get the job done
Raj

Mortgage Broker

Our partners

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Credit Report FAQs

What is a credit report?

Your credit report is a vital part of assessing your financial history and will dictate your ability to gain access to finance for wealth creation, subject to other Lender terms and conditions.

Your credit report contains your historical ‘footprint’ of your financial behaviour, including:

  • How often you apply for credit
  • What type of credit you apply for, i.e., home loan, personal loan, payday loan etc.
  • How you repay those loans if payments are late, or you overdraw your accounts.
  • If you have defaults if you are in collections or judgements or court rulings.

People often think that it’s just their credit score that is important. But this is not true, although your score can be important to some Lenders, it’s the contents of your credit report that the credit assessment teams look at in deciding to approve you for finance or not.

Your credit score is a quick indicator of your creditworthiness. The score is based on your current credit report, but there are different scores.

If you take the Equifax scoring system for example, you have the following scores:

  • Comprehensive Score – Your overall score
  • Negative Data only – Score based on Defaults and Judgements only
  • Vedascore 1.1 – The old system, still used by some lenders for Auto-Declining applications

However, there are 3 credit reporting agencies in Australia. Not just Equifax.

There is also Illion and Experian.

If you run a company, there are 3 credit reporting agencies for your company credit reports as well.

These are Equifax, Illion and Creditor Watch.

In general, scores and reports should all be the same, but they can sometimes be different.

This is because some Lenders may choose to report to Equifax and/or the other credit reporting agencies, which in turn can give us different reports and scores.

Overall, it is important that you check and read through all 3 credit reports before applying for finance.

We don’t know which Lenders are checking which report(s).

So, we should be looking at all 3 of them.

In addition, it’s a good idea to visit a finance broker before you apply for finance.

This is because brokers are trained to know which Lenders accept what.

And they will assess everything, including your credit reports, before submitting a loan to a Lender.

You can get your free personal credit reports from all three agencies in Australia.

Company reports are free with Creditor Watch, but you pay a fee with Equifax for a company report.

Want to learn more?

Grab a copy of our free credit reporting essentials guide to learn more.

We are happy to offer you a free assessment on your credit reports with no obligation. We will not offer you our services unless spending money on credit repair will be a benefit for you and you are not currently a vulnerable consumer or experiencing financial difficulties.

This article is for information purposes only.

Please go to www.moneysmart.gov.au for free tips and tools.

Charities such as The Salvation Army and Anglicare also offer assistance, or you can call the National Debt Helpline on 1800 007 007.

How long do inquiries stay on credit report?

Inquiries stay on credit reports for 5 years.

You have a 5-year history of where you have applied for finance.

Inquiries for all types of credit are included in the 5-year history, including:

  • Mortgage inquiries
  • Car Loan / Vehicle finance inquiries
  • Personal Loan inquiries
  • Commercial inquiries (if you apply for finance for your business for example)
  • Phone Plan inquiries
  • Gas and Electricity Plan inquiries
  • Buy now Pay Later inquiries

Inquiries can also affect your credit score.

Inquiries for good debt, don’t drop your score too much.

But some low-grade inquiries can really drop your credit score.

In fact, we’ve seen people’s scores dramatically drop for applying a few times in a short period of time.

Just 2 or 3 online inquiries could drop your score from good to average, for example.

It’s important to remember that even if you don’t get approved for the finance you apply for, the inquiry will remain on your report.

Think about it, before you apply for finance.

Use a local accredited finance broker before you apply for finance.

Want to learn more?

Grab a copy of our free credit reporting essentials guide to learn more.

This article is for information purposes only.

PLEASE NOTE if you cannot afford our fees or are currently experiencing financial hardship, we cannot accept your application.

Please go to www.moneysmart.gov.au for free tips and tools.

Charities such as The Salvation Army and Anglicare also offer assistance, or you can call the National Debt Helpline on 1800 007 007.

How do I repair my credit report?

Repairing credit is something we have done for many years.

It takes time, patience, and knowledge of certain legislation to dispute data on credit reports.

But it is something you can try yourself.

For example, have you been a victim of fraud?

Get in touch with the credit providers that have listed information on your report.

The information that is not yours.

They will help you run a fraud complaint.

Maybe you dispute a default on your credit report?

Again, you can lodge a request for the credit provider to investigate this for you.

You need to allow them 30 to 45 days to respond.

This is called an internal dispute resolution process.

You cannot just go straight to the Ombudsman.

This is because you need to allow the credit provider the opportunity to resolve the matter ‘in house’ before you take them to the Ombudsman.

Ombudsman services are there to use if you are unhappy with the credit providers internal response.

If you are disputing a default, it can only be removed if found to be listed in error.

You cannot have defaults removed because you’ve since paid it.

A default stays on your credit report for 5 years.

If and when it’s paid, the default listing will be updated to ‘paid’ or ‘settled’.

Want to learn more?

Grab a copy of our free credit reporting essentials guide to learn more.

This article is for information purposes only.

PLEASE NOTE if you cannot afford our fees or are currently experiencing financial hardship, we cannot accept your application.

Please go to www.moneysmart.gov.au for free tips and tools.

Charities such as The Salvation Army and Anglicare also offer assistance, or you can call the National Debt Helpline on 1800 007 007.

Does credit repair actually work?

Yes, credit repair actually works. Our CEO, Victoria Coster, has been a credit repair specialist since 2010.

She established Credit Fix Solutions in 2013 to offer credit repair services for finance brokers and their clients.

Since 2013, the team at Credit Fix Solutions have helped thousands of Australians to fix their credit reports.

We have been asked, ‘does credit repair actually work?’ many times.

But we wouldn’t be in business so long and be so successful unless it did work.

We’ve established referral relationships with thousands of finance brokers over the years.

They have entrusted their clients to us for credit repair services.

We offer free assessments on credit reports and educational tools for finance brokers and for consumers.

We help consumers read and understand their credit reports.

If there is something a person can do themselves for free, then we absolutely encourage this.

Our CEO has a long-term vision for the business, and our core values are ‘Help, Learn, Grow’.

If you can fix your credit report yourself, we say go for it!

There may be things that you don’t want to work on though, and we are happy to help!

We will only take on clients for credit repair if:

  1. It is a benefit for them to fix their credit report
  2. We seem to have legal grounds to remove or amend their credit report
  3. They can afford our services

Credit repair really does work.

Sharing a client success story:

A lady came to us with a default on her credit report.

She was referred to us by her mortgage broker.

At that time, she was paying $2,000 per fortnight on her home loan.

Her interest rate was quite high.

She had got in touch with her mortgage broker, because she wanted to refinance to a better interest rate.

He couldn’t do that for her because of the 1 large default on her credit report.

This was the only thing stopping him for getting her approved for a refinance.

We removed the default for her, within 8 weeks, and she was able to refinance.

When we called her after we finished our work, (we contact all clients after we finish working for them to make sure they are happy with our services) she mentioned to her consultant that she was over the moon.

Her mortgage broker was able to refinance her to a much lower interest rate.

Why?

Because the default was removed from her credit report.

In fact, she was now saving $1000 per fortnight on her new home loan.

If the default had remained, it was staying on her file for a further 2 years.

So yes, again, credit repair really does work!!

Want to learn more?

Grab a copy of our free credit reporting essentials guide to learn more.

This article is for information purposes only.

PLEASE NOTE if you cannot afford our fees or are currently experiencing financial hardship, we cannot accept your application.

Please go to www.moneysmart.gov.au for free tips and tools.

Charities such as The Salvation Army and Anglicare also offer assistance, or you can call the National Debt Helpline on 1800 007 007.

How long does it take to repair credit?

The Credit Repair Process:

Defaults

We run a high-level investigation with the credit provider who has listed the default on your credit report.

We request documents from them containing notes and other information on the account leading up to the default listing.

As a default can only be removed when it is listed in error, we then go through the documents we receive with a fine-tooth comb trying to find any errors with the listing.

If we find an error (e.g., failure to offer financial assistance when needed) in the default listing we have the credit provider ask the CRB (Equifax, Ilion, Credit Watch and/or Experian) to remove the listing.  

Timeframe

In most cases a default removal takes up to 4 to 8 weeks. In complex cases it can take up to 12 weeks.

By law, credit providers have 30 days to respond to any request for information.

In some cases, we can have defaults removed in a matter of 2 to 3 weeks, depending on the urgency of the situation and how responsive the credit providers are.

This is something you can try yourself of course!

Want to learn more?

Grab a copy of our free credit reporting essentials guide to learn more.

This article is for information purposes only.

PLEASE NOTE if you cannot afford our fees or are currently experiencing financial hardship, we cannot accept your application.

Please go to www.moneysmart.gov.au for free tips and tools.

Charities such as The Salvation Army and Anglicare also offer assistance, or you can call the National Debt Helpline on 1800 007 007.

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