The United Nations theme for International Women’s Day 2021 is – “Women in leadership: Achieving an equal future in a COVID-19 world.”
I feel so privileged to run a team of strong women in an industry that is dominated by men.
Many of them have come from outside the finance industry, including hairdressers, students and other single mums.
Their common trait is that they are women who have a willingness to learn and grow.
Many had expressed their frustration at not being given a chance but I could see their passion to make a difference and knew with guidance and support they would grow into the committed team that they are today.
Having started the company with a computer from Centrelink in my son’s bedroom of our housing commission unit in 2014, I made a conscious decision to hire women.
They are able to relate to our clients.
Some have even been in the situation of using our service themselves or have had family and friends use our service.
They have a genuine understanding of what it’s like to need credit repair.
Recently I asked my team to describe my leadership style and I was moved by the responses I received as my values of being kind and patient were reflected in their words.
Mary Dagres, Business Development Manager Victoria and Tasmania said Victoria always strives to better herself, to go that extra mile not because she has to but because she wants to.
“This in turn makes me want to do the same for her. Her professionalism is always evident. The way she articulates and carries herself is nothing short of professional with everyone at all levels. Victoria leads by example and this filters down to her staff. I’m a strong believer that the example starts from the top.”
“Victoria wants to succeed in everything she does and she realises that we are just not her employees. You cannot succeed at her level unless you have the right people in place who share this goal and strive for the same goals. She always makes me feel passionate with what I do even though it’s not my company.”
Emilija Grubisic Customer Sales and Service Consultant said Victoria is someone she looks up to.
“It is amazing how Victoria has been able to create such a successful company from scratch over the last 7-8 years.”
“She is an amazing woman who took a chance on me as soon as I finished High School, keeping in mind I had no prior experience. Over the last two years of working for Victoria she has trained me and assisted me in gaining relevant experience in my field of work, shaping the woman I am today. “
“Victoria is a business woman who has positively contributed to credit repair in Australia but also a beautiful person who I will forever look up to.”
Ailen Cervania, Credit Repair Officer and Administration said she feels valued as an employee because Victoria helps her enhance her skills and recognises my performance.
“For me, it’s essential for the employees to know that they’re able to contribute to the company and are effective in their respective role.”
“Aside from the company’s success, she’s also concerned with the individual’s growth. I also love how Victoria genuinely cares and listens to us, not only with work-related matters. She’s truly an inspiration as a leader and a mum.”
Kerry Sainsbury, Business Development Manager – Queensland said Victoria is such an inspirational leader, her story and how she has grown her business, her beliefs and how she presents herself and is so supportive towards her staff.
“Victoria’s vision is to help, learn and grow and she is doing just that. I love being a part of her team and what we do – we only add value in our industry and we change people’s lives.”
“I love the warm and fuzzy feeling we all get with each scenario we can assist with. Victoria deserves everything she has worked so hard for.”
Rechelle Cabuenas, Administrative and Marketing Officer said she was amazed at how Victoria handles all sides of the business, from sales to administrative to marketing to accounting, all while being a good friend to the whole team.
“Victoria makes sure that she’s in touch with everyone from the team and our input is always being heard.”
“She trusts me with matters that I wasn’t even sure I can do! I am grateful for her support, she’s one of a kind and I love working with her.”
Marianna Marroun, Business Development Manager – New South Wales said Victoria gave her an amazing opportunity.
“I would not have been able to fill this role without Victoria’s constant encouragement and support.
“Even at times when I doubted my capability of succeeding in this new role Victoria was always nearby to reassure me that I was on the right track and that with time comes knowledge.”
“Even if there is an area I am lacking confidence in, she does not instil doubt but instead takes the time to share anything that could potentially help me whether that be her own experience, motivational videos or workshops.”
“Victoria is kind, patient and gave me a chance when someone else would not. I can see that this is also reflected within the company and its values.”
On this International Women’s Day 2021 I ask you to look at your own leadership style and reflect on whether it represents your values and dreams. I am proud to be sharing this day with my team and hope to continue and prosper as proud women supporting each other and making a difference in people’s lives.
And here are the Queens below who help me run Credit Fix Solutions across the world!! Contact us today using our contact form page: https://creditfixsolutions.com.au/contact/
Victoria Coster is CEO of national credit repair company, Credit Fix Solutions and author of “From Zero to CEO”.
International Women’s Day 2021