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Getting a lovely testimonial from referrers and clients is SO rewarding for any company and their team.

Our team at Credit Fix Solutions strive to offer the best customer service experience.

We go above and beyond to serve our referral partners and clients.

That being said, it’s not often that people spend the time to send across their thanks.

Often we fix people’s credit reports and they never say thank you.

In some cases, we fix their reports and they never even pay our fees!

It can sometimes be a thankless job in credit repair!

However, every now and then you come across a generous member of your community who is happy to give back and share some kind words about their experience with you.

In this case, it was the lovely Sherin Strachan, an amazing finance broker, Director of Australian Loans & Finance Group, who was kind enough to share her feedback with us.

Sherin wrote the following email to our team recently and she was kind enough to approve us to share her feedback as an online testimonial:

Sherin’s Testimonial

“I’d like to share a story of a very positive experience I’ve had with Marianna and the Credit Fix team with you.

I first saw Marianna in a Choice PD video session.

I contacted her on Monday 19 October to confirm the process for referrals, Credit Fix requirements and informed her of a client of mine I’d referred to the 1800 number. Marianna was friendly, informative, professional and answered all queries thoroughly. She promised to contact my client, locate my client’s file and keep me updated on the file progress.

3 hrs  later I receive an email from the Credit Fix team advising of file progress.

Today, less than 3 days later, I’m advised of the removal of the default on my client’s credit file! Wow! What an amazing team and experience for my client and I – we are delighted!

I’ll be confidently referring any clients requiring assistance with their credit file to Marianna and the Credit Fix team.”

Marianna was beaming at the kind words that Sherin shared with our team.

Getting feedback is so important for all of us when it comes to our work.

It boosts morale and helps us deal with the not so appreciative people….and there’s always a few of those.

Thank you Sherin for the wonderful feedback and we look forward to assisting your clients again in the future.

If you need a great broker around the Sans Souci area of NSW, you can contact Sherin at sherin@alfg.com.au and her website can be found here: www.alfg.com.au

For more information about our no result no fee credit repair services, email sales@creditfixsolutions.com.au

Or call 1300 43 65 69

Submit a contact form HERE

 

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